Skip to main content

Bagisto

Bagisto

Payment Policy

Last updated: 10 September 2026

This Payment Policy explains the payment terms that apply when you place an order through FashionHub.lk.

1. Accepted Payment Methods

Fashion Hub may accept the following payment methods, depending on the options available at checkout:

  • Debit and credit cards

  • Bank transfers or direct bank deposits

  • Cash on delivery

  • Other approved online payment methods

The payment methods available for your order will be displayed during checkout.

2. Currency

All prices and payments on FashionHub.lk are stated and processed in Sri Lankan Rupees (LKR), unless otherwise indicated.

3. Product Prices

The price displayed on the product page at the time you place your order will apply to your purchase. Delivery charges, taxes or other applicable fees will be shown separately before you confirm the order.

We make reasonable efforts to ensure that all prices are accurate. If a product is listed with an incorrect price because of a technical or administrative error, we may contact you to confirm the correct price or cancel the order and issue a refund.

4. Online Card Payments

Card payments may be processed through a secure third-party payment gateway. Fashion Hub does not normally receive or store your complete debit or credit card details.

Your card issuer or payment provider may perform additional security checks before approving the payment. Fashion Hub is not responsible for delays or declined transactions caused by your bank, card issuer or payment provider.

5. Bank Transfers and Deposits

When bank transfer or deposit payments are available:

  • Payment must be made to the official bank account provided by Fashion Hub.

  • The correct order number should be included as the payment reference.

  • Proof of payment may be requested.

  • The order will be processed after the payment has been confirmed.

  • Customers are responsible for any bank charges connected with the transfer.

Do not transfer money to a personal or unofficial account unless the payment instructions have been confirmed through Fashion Hub’s official contact details.

6. Cash on Delivery

Cash on delivery may be available for selected products and delivery locations.

Customers should provide accurate contact and delivery information and be available to accept the order. Fashion Hub may contact you to confirm a cash-on-delivery order before dispatch.

We may restrict or remove the cash-on-delivery option for customers with repeated refused, cancelled or unsuccessful deliveries.

7. Payment Confirmation

An order confirmation does not always mean that payment has been successfully received or that the order has been accepted.

For prepaid orders, processing will begin after payment is successfully authorised and confirmed. You may receive a payment confirmation by email, SMS or another available communication method.

8. Failed or Pending Payments

A payment may fail or remain pending because of:

  • Incorrect payment details

  • Insufficient funds

  • Bank or card restrictions

  • Payment gateway errors

  • Internet connection problems

  • Security or fraud-prevention checks

If money is deducted but the order is not confirmed, please contact us with your payment reference and order details. Depending on the bank or payment provider, a reversed payment may take several working days to appear in your account.

9. Payment Security

We use reasonable security measures and trusted payment providers to protect online transactions. However, customers are responsible for protecting their card details, banking information, passwords and one-time passwords.

Fashion Hub will never ask you to provide your card PIN or online banking password.

10. Order Verification

We may request additional information to verify a payment or prevent fraudulent transactions. An order may be delayed, declined or cancelled if:

  • Payment cannot be verified

  • The information provided is incomplete or inaccurate

  • The transaction appears unauthorised or suspicious

  • The payment provider declines the transaction

If a paid order is cancelled by Fashion Hub, the amount received will be refunded according to our Refund Policy.

11. Cancellations and Refunds

Order cancellations, returns and refunds are handled according to our separate Cancellation, Return and Refund Policies.

Approved refunds will normally be sent through the original payment method. The time required for a refund to appear may depend on the bank, card issuer or payment provider.

Delivery charges, payment-processing fees and bank charges may be non-refundable where permitted by law and stated in the applicable policy.

12. Changes to This Policy

Fashion Hub may update this Payment Policy when our payment methods, business practices or legal requirements change. The revised policy will be published on this page with an updated revision date.

13. Contact Us

If you have a question about a payment or transaction, please contact us and provide your order number and payment reference.

Fashion Hub
Website: https://fashionhub.lk
Email: info@fashionhub.lk